tangerinegallery web store FAQ section

Yes. All paintings are handpainted originals. They are hand signed by the artist and are titled and dated on the back.

All paintings featured on this website are painted with professional grade acrylics on gallery-wrapped 100% cotton canvas over wooden stretcher bars (staples are on back, not on sides). They arrive wired and ready to hang to hang on your wall.

All paintings have a coat of satin varnish to protect them from UV rays and dust.

There may be slight variations to the colour, depending on individual monitor settings. We try and represent the colours as accuratly as we can.

All Original Paintings have painted borders. Sometimes the painting continues on the sides of the canvas and in other cases the borders are painted black or white, depending on the artwork.

All paintings are well-packaged to ensure safe delivery. Most paintings will be securely wrapped in foam cushion and come in hard carton boxes to protect the paintings during shipment.

Yes. A signed Certificate of Authenticity is included with each piece of art.

Original paintings are shipped within 48 hours after your payment has been received.

Most online orders are shipped via Canada Post, USPS or FedEx ground. In Canada and USA, please allow 7-10 business days for your art to be delivered. International orders may take longer depending on the country and time at customs.

After your order has been processed. We will send you an email with your order and shipping information. You will be able to track your item visiting the carrier web site (Canada Post, USPS or Fed Ex) and check your status.

To clean artwork, use a damp cloth. Never use Chemical cleaning products. Do not hang artwork in direct sunlight. The sun's rays can reduce considerably the life of the artwork even if it is varnished. Do not leave artwork in a hot place for too long. (In your car for example) The heat can make paint blister on artwork. Do not hang artwork in a humid area. Humidity can cause the artwork to warp.

We offer a fourteen day return policy. Any piece of artwork can be returned within this period for any reason, giving the customer complete peace of mind. Please notify us within 14 days of receiving the artwork, once returned you will receive a full refund. You will have to bear the cost of returning the artwork to the artists.